Privacy Policy - Dress FOR Wedding

1. Introduction

At Dress for Wedding (“we”, “us”, “our”), accessible at dress-for-wedding.com, we are committed to upholding your privacy and ensuring the security of your personal data. This Privacy Policy reflects our dedication to compliance with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We believe in transparency and accountability, and we process personal information responsibly and lawfully.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all users of our website, dress-for-wedding.com, and governs the collection, use, disclosure, and protection of personal information obtained through our platform. For the purposes of all applicable data protection legislation, Dress for Wedding is the data controller responsible for processing your personal data.

3. Categories of Data We Process

We collect and process various categories of personal data, including but not limited to the following:

a. Usage Data

We collect data about how you interact with our website. This includes your browser type, device information, IP address, pages visited, time spent on pages, referring URLs, and system activity. This data helps us optimize performance, improve content, and monitor security.

b. Account Data

When you create an account or place an order, we collect your name, physical and billing address, email address, and telephone number to fulfill the services you request.

c. Profile Data

This includes your shopping preferences, order history, saved items, and behavioral insights that help us personalize your experience and improve our offerings.

d. Communication Data

If you contact us directly, such as through email, live chat, or support requests, we collect your messages, support inquiries, and associated contact history.

e. Technical Data

We collect information from your device such as browser type and version, operating system, screen resolution, language settings, device identifiers, and system configuration data.

f. Transaction Data

We collect information related to orders and payments, including payment method, billing/shipping addresses, purchase amounts, delivery tracking, and transaction confirmations. Note that actual payment details (e.g., card numbers) are handled securely by third-party payment processors and are not stored on our servers.

g. Preference Data

We collect data regarding your marketing and communication preferences, product interests, opt-in consents, and newsletter subscriptions.

4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

– Consent: Where you have provided voluntary consent for specific purposes, such as subscribing to newsletters or marketing campaigns.
– Contractual Necessity: For processing required to fulfill a contract with you, such as processing orders or managing your user account.
– Legal Obligation: To comply with relevant laws, such as financial and tax regulations.
– Legitimate Interests: For purposes such as fraud prevention, website optimization, internal analytics, and improving the efficacy of our services, provided your rights and freedoms are not overridden.

5. Your Rights Under Data Protection Laws

As a data subject under GDPR and CCPA, you have the following rights:

– Right of Access: You may request access to the personal information we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
– Right to Erasure: Also known as the “right to be forgotten”, you may request deletion of your personal information when legally permissible.
– Right to Restriction: You may request that we suspend the processing of your data in certain circumstances.
– Right to Data Portability: You have the right to request your personal data in a structured, machine-readable format for transmission to another data controller.
– Right to Object: You may object to certain types of data processing, including direct marketing, at any time.
– Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under CCPA.

To exercise any of these rights, please contact us at [email protected].

6. Information Security Measures

We implement technical, administrative, and physical safeguards to maintain the confidentiality, integrity, and availability of your personal data. These measures include, but are not limited to:

– Use of HTTPS to encrypt data in transit
– Encrypted storage of sensitive identifiers
– Multi-layered access controls with role-based permissions
– Regular data backups and integrity checks
– Employee training in data handling and security protocols

Although no online system is completely immune to threats, we employ best practices to mitigate risks and respond swiftly to any discovered vulnerabilities.

7. International Data Transfers

We may transfer your personal data to jurisdictions outside your country of residence, including to the United States and other countries where our service providers operate. Where such transfers occur, we implement Standard Contractual Clauses or rely on other approved transfer mechanisms to ensure adequate protection of your personal data in compliance with applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. The specific retention periods for different data categories are as follows:

– Account and Transaction Data: Retained for seven (7) years post-order to comply with tax and financial reporting requirements.
– Communication and Support Data: Retained for up to three (3) years for service quality and resolution documentation.
– Technical and Usage Data: Retained for fifteen (15) months for performance monitoring and analytics.
– Marketing and Preference Data: Retained for two (2) years from the date of last user interaction or until you withdraw consent.

9. Cookie Policy

The website dress-for-wedding.com uses cookies and similar technologies to enhance your experience. Cookies are small data files placed on your device for the following purposes:

– Essential Cookies: Necessary for site functionality and secure login
– Functional Cookies: Enable enhanced features like remembering choices or preferences
– Analytics Cookies: Help us understand user behavior and improve site operations
– Performance Cookies: Measure website responsiveness and loading speeds

Most web browsers automatically accept cookies, but you may modify your settings to decline or delete cookies.

10. Cookie Management and Legal Compliance

We provide a cookie consent mechanism compliant with GDPR and CCPA. Upon your first visit, you will be presented with clear options on whether to accept, reject, or customize your cookie preferences. At any time, you may adjust your choices through the cookie settings menu on our website.

Under CCPA, California residents may opt out of the “sale” or “sharing” of personal information collected via cookies. We respect your “Do Not Sell or Share My Personal Information” preferences, which can be accessed via the footer of our website.

11. Children’s Privacy

Dress for Wedding does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such data, we will take prompt steps to delete it. If you believe that a child under 13 has provided us personal information, please contact us immediately at [email protected].

12. Policy Updates

We reserve the right to update or modify this Privacy Policy from time to time as legal, technical, or business needs evolve. Substantial changes to the policy, or changes affecting your rights, will be communicated via website notices or direct email where appropriate. We encourage you to review this policy periodically for any updates.

13. Contact Us

If you have questions, concerns, or wish to exercise your data privacy rights, you may contact us at:

Email: [email protected]
Website: https://dress-for-wedding.com

We remain fully committed to protecting your personal information and ensuring your ongoing trust. Please do not hesitate to reach out regarding any privacy-related matters or concerns regarding our data practices.

Thank you for visiting dress-for-wedding.com.